Effective Date: July 1st, 2026
At Swastha Life Ayurveda Clinic (“Swastha Life”, “we”, “our”, or “us”), we are committed to protecting the privacy and confidentiality of our patients, website visitors, and individuals who interact with our services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an enquiry, book an appointment, or receive services from us.
Information We Collect
We may collect the following information:
- Name, phone number, email address, and location.
- Appointment requests and enquiry details.
- Health-related information voluntarily provided for consultations or treatment planning.
- Payment and billing information, where applicable.
- Website usage information such as IP address, browser type, device information, and cookies.
How We Use Your Information
We use your information to:
- Schedule and manage appointments.
- Provide Ayurvedic consultations and treatments.
- Respond to enquiries and customer support requests.
- Send appointment reminders and service-related communications.
- Improve our website, services, and patient experience.
- Comply with applicable legal and regulatory requirements.
Medical Information
Any health information shared with us is treated as confidential and is used solely for providing appropriate healthcare services. We maintain reasonable safeguards to protect medical information from unauthorized access, disclosure, or misuse.
Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share information only when:
- Required by law or regulatory authorities.
- Necessary to provide healthcare services through authorized healthcare professionals.
- Required for payment processing or technology service providers operating under confidentiality obligations.
Cookies and Website Analytics
Our website may use cookies and analytics tools to understand visitor behavior and improve website performance. You may choose to disable cookies through your browser settings; however, certain website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, alteration, or disclosure. While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal and medical information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain healthcare records as required by applicable laws.
Your Rights
You may request to:
- Access your personal information.
- Correct inaccurate or incomplete information.
- Withdraw consent for certain communications.
- Request deletion of personal information where permitted by law.
To exercise these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
Swastha Life Ayurveda Clinic
Email: life.swastha@gmail.com
Phone: +91 6366472211
Address: 37/B, Kothanur Main Road, Puttenahalli, J. P. Nagar, Bengaluru, Karnataka 560078
